FAQs

1. MATERIAL & ARTISAN CRAFT

  • Q: What makes a woven blanket different from a printed blanket? A: Unlike standard merchandise where designs are digitally printed onto the surface of synthetic fleece, Ceibo House blankets are built through 100% pure jacquard weaving. The design itself is physically woven into the fabric using hundreds of colored cotton threads. This creates a rich, heavy texture, premium weight, and guarantees that the design will never peel, crack, or fade away.

  • Q: What are the exact dimensions and materials used? A: Our blankets are woven from a premium, durable blend of natural cotton and high-quality soft fibers, offering the perfect balance of cozy warmth, rustic texture, and long-lasting durability. Please refer to individual product description pages for precise sizing and dimensions.

2. STYLING & HOME DECOR

  • Q: How do I hang my flag blanket as a wall tapestry? A: Because of their heavy weave and artistic look, our blankets make spectacular wall tapestries for a modern fan cave. You can easily hang them using standard rug clamps, curtain clip rings, or damage-free heavy-duty wall adhesive strips.

  • Q: How should I care for and clean my woven blanket? A: Maintenance is simple! Machine wash on a gentle, cold water cycle using a mild detergent. To protect the intricate fringed edges, tumble dry on low heat or hang out to air-dry. Do not bleach or iron directly.

3. ORDERS & WORLDWIDE SHIPPING

  • Q: Do you ship worldwide and how long does it take? A: Yes, we ship to sports fans globally. Our typical order handling and production time takes 1-3 business days. Once shipped, standard worldwide delivery generally ranges between 7 to 15 business days. A tracking link will be sent directly to your email the moment your package leaves our hands.

  • Q: Will I have to pay import customs or duties? A: International orders may be subject to local import duties, customs fees, or VAT depending on your country's regulations. These additional charges are determined by your local post office or customs office and are the responsibility of the buyer.

  • Q: What is your policy for returns or damaged items? A: We want you to love your home's new centerpiece. We offer a 30-day return window for items in their original, unused condition. In the rare event that your product arrives damaged or defective, please email us immediately at support@ceibohouse.com with a photo of the issue, and we will arrange a replacement or refund for you right away.